Built to follow Google's review policy
Review management software for Google and Shopify reviews
One polite request goes to every customer after a purchase or a visit. Everyone sees the Google review button. Nobody gets filtered out, and nobody gets rewarded for a review.
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services
FR · EN · ES
Service in
What Krealo Avis does
Six parts that work together: ask, collect, display, reply and measure. Each has its own page covering what's included, which plan you need and what happens next.
Review requests by SMS, email, QR and Wallet
The same polite request to every customer after a purchase or visit: text, email, a QR code at the counter or a Wallet pass.
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Google-compliant review page
Every customer sees the Google review button. Private feedback is offered to everyone too, without hiding the public review.
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Reviews widget for your website
One script tag shows your latest reviews and average rating on any site, with schema.org markup.
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Shopify reviews app
Automatic review request once an order is fulfilled, plus a product reviews block added through a theme app embed. No theme code to edit.
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AI replies for Google Business Profile
New Google reviews in one inbox, with a suggested reply in French, English or Spanish that you edit and approve.
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Dashboard and stats
Requests sent, opened and clicked by channel, private feedback, new Google reviews and average rating over time.
Learn moreMore reviews, by the rules
Krealo Avis is the review-request and reputation tool from Krealo Media in Montréal, made for local businesses and Shopify stores. Customers get a request by text, email, QR code or Apple/Google Wallet pass. The review page always shows the Google button to everyone, as Google's policy requires. A private feedback form is offered to everyone too, so an unhappy customer can reach the owner directly.
Frequently asked questions
What is review gating and why does Google ban it?
Review gating means asking customers how they feel first, then sending only the happy ones to Google. Google's policy bans it because reviews stop reflecting real experiences. Krealo Avis never gates: every customer sees the Google button. The private feedback form is offered to everyone, alongside the button, never instead of it.
Does it work for Shopify product reviews?
Yes. The Shopify app sends a request automatically once an order is fulfilled and adds a product reviews block through a theme app embed, with no theme code to edit. The app is coming to the Shopify App Store.
How do you handle CASL and Law 25 consent?
Consent is recorded for CASL (Canada's anti-spam legislation) and Québec's Law 25. Every text and email includes a one-click unsubscribe link.
How much does Krealo Avis cost?
Three plans. Free: 50 requests a month, 1 location, email and QR code. Pro, $29/month: 1,000 requests, SMS, Wallet, widget, Shopify app and AI replies. Business, $59/month: 5,000 requests, 5 locations and team access. Paid plans start with a 14-day trial. Web prices are in CAD, paid through PayPal. In the Shopify app, prices are in USD through Shopify Billing.
Where is my data stored?
In Montréal, in the northamerica-northeast1 region.
Which languages does Krealo Avis support?
French, English and Spanish. AI-suggested replies to Google reviews are available in all three.
Ask every customer for a review
Start on the Free plan or try Pro or Business for 14 days. Fill out the form and the Krealo Media team will get back to you to activate your account.
